tag:status.cto.ai,2005:/historyCTO.ai Platform Status - Incident History2024-03-28T22:22:40-07:00CTO.ai Platformtag:status.cto.ai,2005:Incident/203917922024-04-01T17:00:00-07:002024-03-28T15:23:35-07:00Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>1</var>, <var data-var='time'>17:00</var> - <var data-var='time'>19:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>15:23</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/203326832024-03-25T18:17:55-07:002024-03-25T18:17:55-07:00Maintenance<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>18:17</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>18:09</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>15:05</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/203050382024-03-21T07:30:56-07:002024-03-21T07:30:56-07:00Maintenance<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>07:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>06:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>15:16</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/199785222024-02-26T19:25:08-08:002024-02-26T19:25:08-08:00Maintenance<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>19:25</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>13:33</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/199785202024-02-22T19:00:56-08:002024-02-22T19:00:56-08:00Maintenance<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>19:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>13:33</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/200292342024-02-20T18:24:23-08:002024-02-20T18:24:23-08:00Maintenance<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>18:24</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>18:21</var> PST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>05:42</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/192056172023-11-24T18:10:20-08:002023-11-24T18:10:20-08:00Maintenance<p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>18:10</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>17:56</var> PST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>17:10</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>12:36</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time</p>tag:status.cto.ai,2005:Incident/188308062023-10-19T18:16:14-07:002023-10-19T18:16:14-07:00Maintenance<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>18:16</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>18:14</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>17:15</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>12:42</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/186935692023-10-05T19:16:01-07:002023-10-05T19:16:01-07:00Maintenance<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>19:16</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>17:15</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>17:18</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time</p>tag:status.cto.ai,2005:Incident/185578972023-09-20T19:45:13-07:002023-09-20T19:45:13-07:00Maintenance<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>19:45</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>19:39</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>10:11</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time.</p>tag:status.cto.ai,2005:Incident/185408952023-09-18T19:02:58-07:002023-09-18T19:02:58-07:00Maintenance<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>19:02</var> PDT</small><br><strong>Completed</strong> - This maintenance has been postponed. All systems are operational.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>18:59</var> PDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>18:35</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>18:33</var> PDT</small><br><strong>Scheduled</strong> - We are extending our previous scheduled maintenance.</p>tag:status.cto.ai,2005:Incident/185134812023-09-18T18:30:21-07:002023-09-18T18:30:21-07:00Maintenance<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>18:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>17:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>11:49</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance at this time</p>tag:status.cto.ai,2005:Incident/179255802023-07-21T22:00:16-07:002023-07-21T21:39:12-07:00Maintenance<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>22:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>19:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>12:59</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/171263492023-05-08T06:31:47-07:002023-05-08T06:31:47-07:00Maintenance (3rd Party Vendor)<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>06:31</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 8</var>, <var data-var='time'>04:31</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>17:05</var> PDT</small><br><strong>Scheduled</strong> - Due to scheduled maintenance by a 3rd party vendor, CTO.ai users may experience a degradation in workflow scheduling during this time. Expected maintenance duration is less than 02:00:00 hours.</p>tag:status.cto.ai,2005:Incident/166918952023-03-31T20:00:11-07:002023-03-31T20:00:12-07:00Maintenance<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>15:43</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/164069112023-03-10T18:00:10-08:002023-03-10T18:00:10-08:00Maintenance<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>18:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:25</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/163086852023-03-02T18:31:12-08:002023-03-02T18:31:12-08:00Maintenance<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>18:31</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>13:44</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/162584822023-02-24T18:01:08-08:002023-02-24T18:01:08-08:00Maintenance<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>18:01</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:02</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/161687712023-02-17T21:02:58-08:002023-02-17T21:02:58-08:00Maintenance<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>21:02</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>21:02</var> PST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>19:30</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>12:40</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/161253252023-02-14T18:00:17-08:002023-02-14T18:00:17-08:00Maintenance<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>09:26</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/159795842023-02-02T17:46:19-08:002023-02-02T17:46:19-08:00Maintenance<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>17:46</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>17:02</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>16:22</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/159795832023-02-01T18:00:48-08:002023-02-01T18:00:48-08:00Maintenance<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>16:21</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/159795782023-01-31T17:35:50-08:002023-01-31T17:35:50-08:00Maintenance<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>17:35</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>16:20</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.cto.ai,2005:Incident/113028422022-09-28T14:13:14-07:002023-01-24T11:10:35-08:00Insights & Automated Workflows<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>14:13</var> PDT</small><br><strong>Resolved</strong> - AWS has updated its issue status to resolved. The CTO.ai platform is now operating normally.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>11:04</var> PDT</small><br><strong>Identified</strong> - Due to an AWS service degradation, users may experience issues with CTO.ai Insights and event triggered workflows.<br /><br />Please refer to the AWS Status page for updates: https://health.aws.amazon.com/health/status.<br /><br />We'll continue to monitor.</p>tag:status.cto.ai,2005:Incident/96780792022-03-31T22:22:32-07:002023-01-24T11:10:35-08:00Documentation Portal<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>22:22</var> PDT</small><br><strong>Resolved</strong> - The incident has been resolved and the Documentation has been upgraded to a new provider.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>15:21</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue. New documentation launching shortly!</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>12:19</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>10:03</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>10:03</var> PDT</small><br><strong>Identified</strong> - We've identified an issue with the CTO.ai Documentation portal related to a 3rd party vendor. We will provide updates here soon.</p>